Quicklabel 50 Kiaro! User Manual

The Kiaro! 50USERGUIDECongratulations on owning a Kiaro! 50 inkjet color label printer. This User Guide will help you start printing labels, re-load

Declaration of ConformityDeclaration de ConformitéUbereinstimmungserklärungDichiarazione di ConformitàID DoC-22834645Manufacturer’s name and addressN

Printer Maintenance84 Kiaro! 50 User GuideNote: Do not use a paper towel or tissue. If a torn piece or dust of the paper towel or tissue enters insid

Printer MaintenanceKiaro! 50 User Guide 85Caution: When pulling the transport unit out of the printer, hold it firmly with both hands so that it does

Printer Maintenance86 Kiaro! 50 User Guide6 Remove the media retainer.7 Turn over the media retainer. Wipe ink and paper dust off the back surface.

Printer MaintenanceKiaro! 50 User Guide 878 Wipe ink and paper dust off the sensors (A, B, and C).To clean the sensors (B and C), pass a cloth under t

Printer Maintenance88 Kiaro! 50 User Guide9 Mount the media retainer. Align the arrow of the media retainer and the attachment position.10 Install med

Kiaro! 50 User Guide 896TroubleshootingPrinter StatusStatus LED Lights up OrangeWhen an error occurs in the printer requiring action, the Status LED o

Troubleshooting90 Kiaro! 50 User GuideTurn off the printer. After the Power LED goes off, turn the power on again. If an error occurs after turning on

TroubleshootingKiaro! 50 User Guide 91Are the port settings correct? Confirm the port settings with the fol-lowing steps:1 Click on Devices and printe

Troubleshooting92 Kiaro! 50 User GuideMedia Does not Feed ProperlyImproving the Print QualityCheck Point SolutionIs the correct media being used? Ensu

TroubleshootingKiaro! 50 User Guide 93Printer Pauses and Retracts Media Periodically During Print JobsColor deviation appears in the print result.Conf

Declaration of ConformityDeclaration de ConformitéUbereinstimmungserklärungDichiarazione di ConformitàID DoC-22834645-DManufacturer’s name and address

Troubleshooting94 Kiaro! 50 User GuideRemoving a Media JamIf a media jam occurs during printing, an error message will be displayed and printing will

TroubleshootingKiaro! 50 User Guide 953 Pull out the transport unit with both hands as shown in the illustration.Caution: When pulling the transport

Troubleshooting96 Kiaro! 50 User Guide4 Open the media set lever.When the ejection slot area is clogged, remove the media retainer and confirm that la

TroubleshootingKiaro! 50 User Guide 976 Remove the jammed media from the roll holder side.7 If the media retainer was removed during this procedure, r

Troubleshooting98 Kiaro! 50 User GuidePrint Samples and SolutionsSpur Gear MarkDescriptionSpur gears are located in several locations throughout the t

TroubleshootingKiaro! 50 User Guide 99Background PatternDescriptionOften called “Keep Alive Dots”, this ink is sprayed in the background to prevent no

Troubleshooting100 Kiaro! 50 User GuideMedia Contacting PrintheadsDescriptionStreaks of CMYK appear down-web, bleeding at various points, indicating a

TroubleshootingKiaro! 50 User Guide 101Poor Print QualityDescriptionSevere mottled look across the printable web. Ink unable to be absorbed further. I

Troubleshooting102 Kiaro! 50 User GuideMedia Surface ContaminationDescriptionFingerprints or other marks related to handling the media before printing

TroubleshootingKiaro! 50 User Guide 103Non-Functioning NozzleDescriptionA very thin vertical line in the printed output appears in the print direction

Troubleshooting104 Kiaro! 50 User GuideClogged NozzleDescriptionA thin vertical line appears in the print direction as a complete absence of color.Cau

TroubleshootingKiaro! 50 User Guide 105Debris on PrintheadDescriptionA thicker vertical line appears through the printed output in the print direction

Troubleshooting106 Kiaro! 50 User Guide

Kiaro! 50 User Guide 1077Safety Warnings and PrecautionsBefore using this printer, please read this section thoroughly. Warnings and important matters

Safety Warnings and Precautions108 Kiaro! 50 User GuidePower Supply and Power CordWarning• To avoid causing a fire or serious electrical shock, always

Safety Warnings and PrecautionsKiaro! 50 User Guide 109source can supply sufficient power for the printer. This could cause a fire or serious electric

Safety Warnings and Precautions110 Kiaro! 50 User Guide• Labels printed with this printer should not directly be stuck on food such as fruits and vege

Safety Warnings and PrecautionsKiaro! 50 User Guide 111• Do not move the printer with the ink tank cover open or with the transport unit drawn out. Th

Safety Warnings and Precautions112 Kiaro! 50 User Guide

Kiaro! 50 User Guide 1138SpecificationsPrinter SpecificationsPrinterPrinting Technology Thermal InkjetPrint Resolution 1200 x 1200 dpiPrint Modes (Res

Kiaro! 50 User Guide iContentsChapter: 1 Quick Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Specifications114 Kiaro! 50 User GuideLabel Media Width: 0.96” (24.4 mm) - 2.48” (63 mm)Length: 1.0” (25.4 mm) - 15.75” (400 mm)Types: Matte Paper and

SpecificationsKiaro! 50 User Guide 115Environmental Printer Operating59º F to 86º F (15º C to 30º C), 10% to 90% Relative Humidity (non-condens-ing)Pr

Specifications116 Kiaro! 50 User GuideLabel SpecificationsLabelRollstock 2.95” OD (75 mm) QuickLabel® paper and synthetic labelsLabel Size Width: 0.96

SpecificationsKiaro! 50 User Guide 117Reflective Mark Width (e): 15 mm min.Length (f): 0.118” - 0.256” (3.0 mm - 6.5 mm)Position to Edge (g): 1.0 mm +

Specifications118 Kiaro! 50 User Guide

Kiaro! 50 User Guide 119IndexAAuto-cutter 43CCancelling jobs 46Cleaning 83Cleaning Printheads 61Clock 59Custom QuickLabel Omni 31Label Setup 32Cutter

Index120 Kiaro! 50 User GuideTTest Pattern 64Third Party Applications 31Top of Form Threshold Calibration 69Transport Area 24Transport Unit 23Transpor

Contentsii Kiaro! 50 User GuideViewing the Job Status and Cancelling Jobs . . . . . . . . . . . . . . . . . . . . 46Viewing Ink

ContentsKiaro! 50 User Guide iiiSpur Gear Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Contentsiv Kiaro! 50 User Guide

Kiaro! 50 User Guide 11Quick StartBefore Installing the PrinterChoosing an Installation LocationThe installation environment must be as described in t

Quick Start2 Kiaro! 50 User GuideSystem Requirements• 32-bit or 64-bit Microsoft® Windows® XP, Windows Vista®, Windows® 7, or Windows® 8• Microsoft .N

Quick StartKiaro! 50 User Guide 3Installing the Printer1 Remove the printer from the plastic shipping bag. When taking out the printer, securely hold

Quick Start4 Kiaro! 50 User Guide4 Move the lock lever (A) in the direction of the arrow.5 Press and raise the lock knob (B) to remove the protectors.

Quick StartKiaro! 50 User Guide 5Loading Ink Tanks1 Take out the ink tank from the plastic bag.2 If you are using the Kiaro! 50D printer, hold the edg

Quick Start6 Kiaro! 50 User GuideCaution: Do not press on the sides of ink tanks or ink may come out.Caution: Do not touch the ink tank electrical c

Quick StartKiaro! 50 User Guide 75 Install other ink tanks in the same manner.Before installing each ink tank, confirm the ink color according to the

Quick Start8 Kiaro! 50 User GuideConnecting the Power Cord1 Insert the power cord connector into the AC adapter inlet.2 Connect the plug of the AC ada

Quick StartKiaro! 50 User Guide 9Turning on the Printer and Initial Ink Filling1 Press the power key.When the printer is turned on, initial ink fillin

Quick Start10 Kiaro! 50 User Guide3 Pull the transport unit lever while holding the printer with one hand so that it does not move.4 Pull out the tran

Quick StartKiaro! 50 User Guide 11Caution: Do not put your hands into the inside of the printer. Failures or physical injury could result. Further, y

Quick Start12 Kiaro! 50 User Guide6 Remove the roll holder.7 Attach the flanges to the media so the media is fed as indicated by the mark on the flang

Quick StartKiaro! 50 User Guide 13center of the gap as illustrated before the first full label. The arrow indicates the direction of media feed into t

Kiaro! 50 User GuidePart Number 22834645-EN-ERevision 1.21/2015QuickLabel® Systemsan Astro-Med, Inc. Product GroupWorld Headquarters600 East Greenwich

Quick Start14 Kiaro! 50 User Guide10 While pressing on the top of the media guide (A), move it to the media width measurement (B) corresponding to the

Quick StartKiaro! 50 User Guide 1512 While pressing on the top of the media guide (A), move the guide so it contacts the edge of the media. When posit

Quick Start16 Kiaro! 50 User Guide13 Hold the media set lever as shown. Press the rollers onto the media surface.While ensuring the rollers are firmly

Quick StartKiaro! 50 User Guide 1714 Slowly insert the transport unit as far as it will go.Caution: When inserting the transport unit, be careful not

Quick Start18 Kiaro! 50 User Guide3 Use the driver installation wizard to install the driver. Refer to the following information during this process.•

Quick StartKiaro! 50 User Guide 19Resolving Windows 7 and Windows 8 USB Installation IssuesWhen you install the printer driver via USB, you first run

Quick Start20 Kiaro! 50 User Guide3 Select Astro-Med IncQuickLabel Kiaro 50 and choose Properties. The Properties window will open. Choose the General

Quick StartKiaro! 50 User Guide 21Note: When the Windows logo testing, publisher verification, or digital signing warning messages appear, choose to

Quick Start22 Kiaro! 50 User Guide

Kiaro! 50 User Guide 232IntroductionPrinter Part Names and FunctionsExternal View[1][2][3][4][5][6][7][8]#Part Description1 Transport Unit Pull out th

Copyright © 2015 Astro-Med ®, Inc.This manual is copyrighted with all rights reserved. No part of this manual may be reproduced, transmitted, transcr

Introduction24 Kiaro! 50 User GuideInternal ViewTransport Unit#Part Description1 Maintenance Cartridge Ink used to clean the printhead is collected in

IntroductionKiaro! 50 User Guide 25Operation Panel4 Media Set Lever Secure the media to the transport unit using this lever.5 Roll Holder Set media in

Introduction26 Kiaro! 50 User GuideNote: When the printer is in sleep mode, the Status LED, Ink LEDs, and Maintenance Cartridge LED stay off regardle

IntroductionKiaro! 50 User Guide 27Switching the Printer On and OffSwitching the Printer On1 Press the power key.The Status LED will blink (green), an

Introduction28 Kiaro! 50 User Guide2 Press and hold the Power key until the Status LED goes out.• When the Power LED stops blinking, the printer is tu

IntroductionKiaro! 50 User Guide 29• Provide a point of contact for ongoing development of label materials that may be required for unique labeling ap

Introduction30 Kiaro! 50 User Guide

Kiaro! 50 User Guide 313Designing and Printing LabelsDesigning LabelsThis section describes several factors you should consider before you start desig

Designing and Printing Labels32 Kiaro! 50 User GuideUse the following guidelines when setting up a file for a non-bleed label.• The height and width o

Designing and Printing LabelsKiaro! 50 User Guide 33• Use in-gamut colors - When designing in color, ensure you use colors that are within the printin

Ink Limited WarrantyThis warranty covers QuickLabel Kiaro! 50 ink cartridge sold by QuickLabel Systems.Each Kiaro! 50 ink cartridge is warranted to be

Designing and Printing Labels34 Kiaro! 50 User Guide2 Choose the Label tab.3 Select a label stock from the list.Note: If necessary, you can set up a

Designing and Printing LabelsKiaro! 50 User Guide 352 Choose the Label tab.3 Choose Manage Labels. The Manage Labels window will open.Note: Choose th

Designing and Printing Labels36 Kiaro! 50 User Guide6 Enter the total width (TW) of the media construction, including the narrow portions of exposed l

Designing and Printing LabelsKiaro! 50 User Guide 3713 If necessary, use the offset options to adjust the location of a printed image relative to the

Designing and Printing Labels38 Kiaro! 50 User Guide2 Choose the Appearance tab.3 Select a print quality.• Best - If you select this option, labels wi

Designing and Printing LabelsKiaro! 50 User Guide 39adjustment, or if you want to manage color in the printer driver instead of the design application

Designing and Printing Labels40 Kiaro! 50 User GuideSetting Advanced Color OptionsBefore you print using a third-party application, you can set advanc

Designing and Printing LabelsKiaro! 50 User Guide 414 Choose Advanced Settings. The Advanced Color Settings window will open. Choose the General tab.5

Designing and Printing Labels42 Kiaro! 50 User GuideSetting up Layout OptionsBefore you print using a third-party application, you will need to select

Designing and Printing LabelsKiaro! 50 User Guide 433 If necessary, you can select a printing orientation. Orientation is often set within the design

Obtaining ServiceTo obtain warranted service, please contact QuickLabel Technical Support through one of the Factory Sales and Service Centers.Contac

Designing and Printing Labels44 Kiaro! 50 User GuidePrinting Labels1 Ensure the label media has been loaded.2 If you are printing from a third-party d

Designing and Printing LabelsKiaro! 50 User Guide 45Using the Status MonitorViewing the Printer Status1 Open the Kiaro! 50 Status Monitor. You can acc

Designing and Printing Labels46 Kiaro! 50 User GuideViewing the Job Status and Cancelling Jobs1 Open the Kiaro! 50 Status Monitor. You can access the

Designing and Printing LabelsKiaro! 50 User Guide 47Viewing Ink and Maintenance Cartridge Levels1 Open the Kiaro! 50 Status Monitor. You can access th

Designing and Printing Labels48 Kiaro! 50 User Guide3 Raise the transport unit lever.4 Pull the transport unit lever while holding the printer with on

Designing and Printing LabelsKiaro! 50 User Guide 49Caution: Do not put your hands into the inside of the printer. Failures or physical injury could

Designing and Printing Labels50 Kiaro! 50 User Guide7 If you are replacing media with a different media type or size, open the media set lever. Pull o

Designing and Printing LabelsKiaro! 50 User Guide 519 Attach the flanges to the media so the media is fed as indicated by the mark on the flange.Push

Designing and Printing Labels52 Kiaro! 50 User Guide11 Set the roll holder in the transport unit as shown.12 While pressing on the top of the media gu

Designing and Printing LabelsKiaro! 50 User Guide 5313 Pass the media leading edge under the sensor (D), and align it with the media alignment line (B

Ownership InformationCongratulations and thank you for your business. Your purchase of a QuickLabel digital label printer is an investment in producti

Designing and Printing Labels54 Kiaro! 50 User Guide15 Hold the media set lever as shown. Press the rollers onto the media surface.While ensuring the

Designing and Printing LabelsKiaro! 50 User Guide 5516 Slowly insert the transport unit as far as it will go.Caution: When inserting the transport un

Designing and Printing Labels56 Kiaro! 50 User Guide• When media has stopped in a state where a label is located at the cutting position, you cannot c

Kiaro! 50 User Guide 574Kiaro! 50 Maintenance UtilityAbout the Maintenance UtilityThe Kiaro! 50 Maintenance Utility is installed during the driver ins

Kiaro! 50 Maintenance Utility58 Kiaro! 50 User Guide3 View the printer information.• Printer - This section provides the serial number of the printer

Kiaro! 50 Maintenance UtilityKiaro! 50 User Guide 59Setting the Clock1 Launch the Kiaro! 50 Maintenance Utility.From the Windows Start Menu, choose St

Kiaro! 50 Maintenance Utility60 Kiaro! 50 User GuideSetting the Vertical BaselineThe gap and reflective vertical baseline settings adjust the start of

Kiaro! 50 Maintenance UtilityKiaro! 50 User Guide 61Cleaning TabUse the Cleaning tab to clean the printheads, prepare the printer for transport, and p

Kiaro! 50 Maintenance Utility62 Kiaro! 50 User Guide4 Choose a cleaning option.Three cleaning options are available (light, medium, and heavy). Start

Kiaro! 50 Maintenance UtilityKiaro! 50 User Guide 632 Launch the Kiaro! 50 Maintenance Utility.From the Windows Start Menu, choose Start > All Prog

WEEE DirectiveEuropean Union (and EEA) only.These symbols indicate that this product is not to be disposed of with your household waste, according to

Kiaro! 50 Maintenance Utility64 Kiaro! 50 User Guide2 Choose the Cleaning tab.3 Choose Refresh Ink. Follow the on-screen instructions to complete this

Kiaro! 50 Maintenance UtilityKiaro! 50 User Guide 654 Choose the test pattern.• Print Check Nozzle Pattern - Choose this option to print solid and sha

Kiaro! 50 Maintenance Utility66 Kiaro! 50 User Guide4 Choose Standard. The Color Registration window will open.5 Choose Print Registration Pattern.

Kiaro! 50 Maintenance UtilityKiaro! 50 User Guide 676 Use a magnifying glass or loupe to examine the patterns closely. The top pattern is used for ver

Kiaro! 50 Maintenance Utility68 Kiaro! 50 User Guide3 Choose Manual. The Color Registration window will open.4 Adjust the horizontal and vertical regi

Kiaro! 50 Maintenance UtilityKiaro! 50 User Guide 69Adjusting the Top-of-Form ThresholdIf any of the following errors occur while using reflective mar

Kiaro! 50 Maintenance Utility70 Kiaro! 50 User Guide5 Enter an adjustment based on the error message table above.6 Choose Write to Printer. The thresh

Kiaro! 50 Maintenance UtilityKiaro! 50 User Guide 71Saving Log Files1 Launch the Kiaro! 50 Maintenance Utility.From the Windows Start Menu, choose Sta

Kiaro! 50 Maintenance Utility72 Kiaro! 50 User Guide

Kiaro! 50 User Guide 735Printer MaintenanceChecking the Ink StatusThe ink status is indicated by the ink LEDs on the front of the printer.Ink Tank End

Battery - For CA, USA onlyIncluded battery contains Perchlorate Material ---- special handling may apply.See http://www.dtsc.ca.gov/hazardouswaste/per

Printer Maintenance74 Kiaro! 50 User GuideReplacing Ink TanksIf an ink tank of a certain color is out of ink, the corresponding ink LED lights up.The

Printer MaintenanceKiaro! 50 User Guide 753 Remove the empty ink tank. Push the ink tank lock knob (A) and raise the ink tank to remove it.Handle the

Printer Maintenance76 Kiaro! 50 User Guide5 If you are using the Kiaro! 50D printer, hold the edge of the ink tank in your hand, and gently shake the

Printer MaintenanceKiaro! 50 User Guide 77Caution: Do not touch the ink tank electrical contacts or the printer could fail in operation. Do not touch

Printer Maintenance78 Kiaro! 50 User Guide8 Close the ink tank cover.Checking the Maintenance Cartridge StatusThe maintenance cartridge status is indi

Printer MaintenanceKiaro! 50 User Guide 79Replacing the Maintenance CartridgeWhen the maintenance cartridge becomes full of collected ink, the mainten

Printer Maintenance80 Kiaro! 50 User Guide2 Raise the transport unit lever.3 Pull the transport unit lever while holding the printer with one hand so

Printer MaintenanceKiaro! 50 User Guide 81Caution: Do not put your hands into the inside of the printer. Failures or physical injury could result. Fu

Printer Maintenance82 Kiaro! 50 User Guide7 Install the new maintenance cartridge. Insert the maintenance cartridge as far as it will go.8 Slowly inse

Printer MaintenanceKiaro! 50 User Guide 83CleaningCleaning the Printer ExteriorTo preserve the print quality, clean the exterior of the printer period