Quicklabel 200 Kiaro! User Manual

USER GUIDECongratulations on owning a Kiaro! 200 inkjet color label printer. This User Guide will help you start printing labels, re-load printing sup

Note: The Kiaro! 200D is identical to the Kiaro! 200E except for the ink type used. Kiaro! 200D uses a pigment based aqueous ink while the Kiaro! 200

Kiaro! 200 Maintenance Utility86 Kiaro! 200 User GuideParts Replacement TabUse the Parts Replacement tab to replace printheads, purge units, and blade

Kiaro! 200 Maintenance UtilityKiaro! 200 User Guide 87Replacing the Purge UnitUse the following procedure to replace the purge unit.Note: Wear protec

Kiaro! 200 Maintenance Utility88 Kiaro! 200 User GuideAdvanced TabThe Advanced tab is reserved for use only by Technical Support.

Kiaro! 200 User Guide 895Printer MaintenanceReplacing Ink TanksWhen the remaining ink level becomes low, a low ink message will be displayed on the St

Printer Maintenance90 Kiaro! 200 User Guide2 Open the ink tank lever while pushing it downward.3 Remove the empty ink tank.4 Take out the ink tanks fr

Printer MaintenanceKiaro! 200 User Guide 915 If you are using the Kiaro! 200D printer, rotate the ink tank to stir the ink.Note: This step applies on

Printer Maintenance92 Kiaro! 200 User Guide7 Close the ink tank door.8 Dispose of the old ink tank according to federal, state, and local laws after p

Printer MaintenanceKiaro! 200 User Guide 932 Draw out the maintenance cartridge slowly.When removing the maintenance cartridge full of ink, take care

Printer Maintenance94 Kiaro! 200 User Guide5 Dispose of the old maintenance cartridge according to federal, state, and local laws after packing it in

Printer MaintenanceKiaro! 200 User Guide 952 Turn off the power switch, and then remove the power plug from the wall outlet.3 Open the ink tank door.4

Kiaro! 200 User Guide iContentsChapter: 1 Quick Start Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Be

Printer Maintenance96 Kiaro! 200 User Guide5 Open the upper unit.Note: Never attempt to open the upper unit by force or hit the door. This could dama

Printer MaintenanceKiaro! 200 User Guide 977 If the “Paper length error” or “Paper jam error” occurred and an error message is continuously displayed,

Printer Maintenance98 Kiaro! 200 User GuideUpgrading the Printer Firmware1 Ensure a Kiaro! 200 Firmware file (*.udf) is accessible from your PC.2 Laun

Kiaro! 200 User Guide 996TroubleshootingError and Warning MessagesOperator Call Error MessagesRemoving a Paper JamIf a paper jam occurs during printin

Troubleshooting100 Kiaro! 200 User Guide2 Push the upper unit release lever up to open the upper unit.3 Remove the media jammed on the transport unit.

TroubleshootingKiaro! 200 User Guide 101Printer Not Operating CorrectlyPower OffPrinter Does Not Start or Printer Stops During Print JobsCheck Point S

Troubleshooting102 Kiaro! 200 User GuidePaper is Not Feeding CorrectlyStatus Monitor Does Not StartThe print destination port setting is wrong.Open th

TroubleshootingKiaro! 200 User Guide 103Print Results are UnsatisfactoryRandom Characters are PrintedSlow to PrintPrint Quality is PoorCheck Point Sol

Troubleshooting104 Kiaro! 200 User GuidePrinted Colors Appear IncorrectPrint Samples and SolutionsSpur Gear MarkDescriptionSpur gears are located in s

TroubleshootingKiaro! 200 User Guide 105Background PatternDescriptionOften called “Keep Alive Dots”, this ink is sprayed in the background to prevent

Contentsii Kiaro! 200 User GuideSetting Advanced Color Options . . . . . . . . . . . . . . . . . . . . . . . . . . 38Sett

Troubleshooting106 Kiaro! 200 User GuidePrinthead Not in Correct PositionDescriptionPrinted output does not resemble specified label content, but rath

TroubleshootingKiaro! 200 User Guide 107Media Contacting PrintheadsDescriptionStreaks of CMYK appear down-web, bleeding at various points, indicating

Troubleshooting108 Kiaro! 200 User GuidePoor Print QualityDescriptionSevere mottled look across the printable web. Ink unable to be absorbed further.

TroubleshootingKiaro! 200 User Guide 109Media Surface ContaminationDescriptionFingerprints or other marks related to handling the media before printin

Troubleshooting110 Kiaro! 200 User GuideScuffing of Surface MaterialDescriptionLight reflecting off the surface of the printed labels highlights the v

TroubleshootingKiaro! 200 User Guide 111Non-Functioning NozzleDescriptionA very thin vertical line in the printed output appears in the print directio

Troubleshooting112 Kiaro! 200 User GuideClogged NozzleDescriptionA thin vertical line appears in the print direction as a complete absence of color.Ca

TroubleshootingKiaro! 200 User Guide 113Debris on PrintheadDescriptionA thicker vertical line appears through the printed output in the print directio

Troubleshooting114 Kiaro! 200 User GuideWide Voids in PrintDescriptionWide areas across one or more printheads are not printing.CauseThe printheads ar

TroubleshootingKiaro! 200 User Guide 115Changes in Density Due to TorqueDescriptionHorizontal lines of density change across the web.CauseToo much tor

ContentsKiaro! 200 User Guide iiiChapter: 6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Troubleshooting116 Kiaro! 200 User GuidePhysical Smearing of Wet InkDescriptionSmear marks on media surface after printing.CauseMedia is physically co

TroubleshootingKiaro! 200 User Guide 117Media Being Pulled at Label ExitDescriptionOverlapping label content/shifting label content.CauseAs the ink is

Troubleshooting118 Kiaro! 200 User GuidePrinthead ContaminationDescriptionColor-smearing occurring even in pure CMYK printed output after performing a

TroubleshootingKiaro! 200 User Guide 119Setting up Image Placement for Full-Bleed PrintingUse the following procedure to troubleshoot full-bleed print

Troubleshooting120 Kiaro! 200 User Guide8 If the top edge of the label is white (unprinted), increase the vertical overbleed value by one. Reprint the

Kiaro! 200 User Guide 1217RewinderBefore Installing the RewinderBefore installing the rewinder, observe the following precautions.• No rewinder feet s

Rewinder122 Kiaro! 200 User Guide4 Lift the rewinder and position the mounting slots over the shoulder screws on the printer. Lower the rewinder while

RewinderKiaro! 200 User Guide 123Rewinding LabelsThe rewinder automatically winds printed media exiting the Kiaro! 200 onto rolls. The setup process f

Rewinder124 Kiaro! 200 User Guide6 Feed the media under the rewinder dancer arm and up around the empty label core. The inside edge of the media shoul

RewinderKiaro! 200 User Guide 125Adjusting Rewinder AlignmentAs labels exit the printer, the edge of the label media should be squarely aligned with t

Contentsiv Kiaro! 200 User Guide

Rewinder126 Kiaro! 200 User Guide

Kiaro! 200 User Guide 1278Safety Warnings and PrecautionsBefore using this printer, please read this section thoroughly. Warnings to heed and importan

Safety Warnings and Precautions128 Kiaro! 200 User Guide• Never block the ventilation ports on the printer. A blocked ventilation port could cause hea

Safety Warnings and PrecautionsKiaro! 200 User Guide 129• If the printer will not be used for a long period, for your safety disconnect the power cord

Safety Warnings and Precautions130 Kiaro! 200 User Guide• Never remove the cover from the printer. This could cause a serious electrical shock.• It is

Safety Warnings and PrecautionsKiaro! 200 User Guide 131Attempting to lift the printer in an improper position can result in fall of the printer or in

Safety Warnings and Precautions132 Kiaro! 200 User Guide

Kiaro! 200 User Guide 1339SpecificationsPrinterPrinting method InkjetPrint colors Full colorOutput resolution 1200 x 1200 dpiPrinting speed 200/160/12

Specifications134 Kiaro! 200 User GuideInk used (Kiaro! 200D) Aqueous pigment-based inkYellow (Y), Magenta (M), Cyan (C), and Black (Bk)Interface Hi-S

Kiaro! 200 User Guide 135IndexAAuto-Calibration 81BBACK FEED Key 23Blade CleanerReplacing 87CCancelling jobs 45Cleaning 94Cleaning Printheads 61Clock

Kiaro! 200 User Guide 11Quick Start GuideBefore Installing the PrinterChoosing an Installation LocationThe installation environment must be as describ

Index136 Kiaro! 200 User GuidePower Switch 22Priming 63Printer Information 56Printhead AssemblyReplacing 86Printhead Cleaning 61Printing Labels 41Purg

Quick Start Guide2 Kiaro! 200 User GuideInstallation PrecautionsWhen installing the printer, observe the following precautions.• Imaging faults can re

Quick Start GuideKiaro! 200 User Guide 3Unpacking the PrinterThe printer is secured using cushioning materials to protect it against vibrations and sh

Quick Start Guide4 Kiaro! 200 User Guide3 Holding the black frame at the bottom of the printer, lift the printer to take it out from the pallet base.

Quick Start GuideKiaro! 200 User Guide 5Installing the PrinterLoading Ink Tanks1 Open the ink tank door.2 Open the ink tank lever for each color while

Quick Start Guide6 Kiaro! 200 User Guide4 If you are using the Kiaro! 200D printer, rotate the ink tank to stir the ink.Note: This step applies only

Quick Start GuideKiaro! 200 User Guide 76 After loading all ink tanks, close the ink tank door.Initial Ink FillingCaution: Do not turn the power off

Quick Start Guide8 Kiaro! 200 User Guide4 Turn on the printer power switch. Initial ink filling starts automatically when the power is turned on.When

Quick Start GuideKiaro! 200 User Guide 93 Turn the mandrel adjustment knob [3] counterclockwise to loosen the mandrel.4 Remove the outer flange [4] fr

Quick Start Guide10 Kiaro! 200 User Guide9 Turn the power switch on the supply mandrel to the on position.10 Feed the media under the dancer arm and u

Quick Start GuideKiaro! 200 User Guide 1111 Adjust the input guide inside the upper unit. Press the green lever and slide the guide just before it con

Quick Start Guide12 Kiaro! 200 User Guide15 Position the media exit guide just before it contacts the media.Label media should be able to move smoothl

Quick Start GuideKiaro! 200 User Guide 13Installing the Printer Driver (USB)Use the following instructions to install the printer via USB 2.0 on Windo

Quick Start Guide14 Kiaro! 200 User Guide5 Once the USB connection is made, the Windows Found New Hardware Wizard will start. This wizard will guide y

Quick Start GuideKiaro! 200 User Guide 152 Right-click the QuickLabel Kiaro 200 in the Unspecified list. Then choose Properties. The QuickLabel Kiaro

Kiaro! 200 User GuidePart Number 22834630-EN-ERevision 1.32/2015QuickLabel® Systemsan Astro-Med, Inc. Product GroupWorld Headquarters600 East Greenwic

Quick Start Guide16 Kiaro! 200 User Guide5 Choose Update Driver. When you are prompted, select the Search automatically for updated driver software op

Quick Start GuideKiaro! 200 User Guide 173 Use the driver installation wizard to install the driver. Refer to the following information during this pr

Quick Start Guide18 Kiaro! 200 User Guide

Kiaro! 200 User Guide 192IntroductionAbout the Kiaro! 200The Kiaro! 200 is a ground-breaking inkjet color label printer that combines excellent print

Introduction20 Kiaro! 200 User Guideyou layout your labels, add barcodes, and manage multiple label print jobs. You also have the option to print labe

IntroductionKiaro! 200 User Guide 21Kiaro! 200 Right Side ViewPrinter Details[1][2] [3] [4] [5]#Part Description1 Maintenance Cover Open this cover wh

Introduction22 Kiaro! 200 User GuideInside the Printer#Part Description1 Upper Unit Open this unit when loading media, removing media jams in the feed

IntroductionKiaro! 200 User Guide 23Operation Panel2 Ink Tanks Black (Bk), cyan (C), magenta (M), and yellow (Y) ink tanks are loaded.3 Transport Unit

Introduction24 Kiaro! 200 User GuideSwitching the Printer On and OffSwitching the Printer OnMake sure that the power cable is connected properly, and

IntroductionKiaro! 200 User Guide 25Switching the Printer Off1 Press the power key for at least one second.The Power LED will blink at long intervals,

Copyright © 2015 Astro-Med ®, Inc.This manual is copyrighted with all rights reserved. No part of this manual may be reproduced, transmitted, transcr

Introduction26 Kiaro! 200 User GuideQuickLabel ServicesKiaro! 200 Label MaterialsQuickLabel develops Kiaro! 200 label printing substrates. We sell cos

IntroductionKiaro! 200 User Guide 27Customer Support Agreements include:• A Visit by a Service Technician - You are entitled to receive a service visi

Introduction28 Kiaro! 200 User Guide

Kiaro! 200 User Guide 293Designing and Printing LabelsDesigning LabelsThis section describes several factors you should consider before you start desi

Designing and Printing Labels30 Kiaro! 200 User Guide• Design elements that will run to the edge of the label are the parts of the design that will “b

Designing and Printing LabelsKiaro! 200 User Guide 31Setting up Labels in Third-Party Design ApplicationsYou can design and print label files exclusiv

Designing and Printing Labels32 Kiaro! 200 User GuideSetting up the Printer DriverSelecting a Label StockBefore you print using a third-party applicat

Designing and Printing LabelsKiaro! 200 User Guide 334 Choose OK.Related Topics: - Setting up a Custom Label Stock on page 33Setting up a Custom Label

Designing and Printing Labels34 Kiaro! 200 User Guide3 Choose Manage Labels. The Manage Labels window will open.Note: Choose the “Where do I find the

Designing and Printing LabelsKiaro! 200 User Guide 35bleed degree increases the label width by .1 mm in the respective horizontal direction.When using

Ink Limited WarrantyThis warranty covers QuickLabel Kiaro! 200 ink cartridge sold by QuickLabel Systems.Each Kiaro! 200 ink cartridge is warranted to

Designing and Printing Labels36 Kiaro! 200 User GuideNote: You can also access the driver preferences via the application’s print dialog. From the Pr

Designing and Printing LabelsKiaro! 200 User Guide 374 Select whether color adjustment is automatic or controlled by the label design application soft

Designing and Printing Labels38 Kiaro! 200 User GuideSetting Advanced Color OptionsBefore you print using a third-party application, you can set advan

Designing and Printing LabelsKiaro! 200 User Guide 394 Choose Advanced Settings. The Advanced Color Settings window will open. Choose the General tab.

Designing and Printing Labels40 Kiaro! 200 User GuideSetting up Layout OptionsBefore you print using a third-party application, you will need to selec

Designing and Printing LabelsKiaro! 200 User Guide 413 If necessary, you can select a printing orientation. Orientation is often set within the design

Designing and Printing Labels42 Kiaro! 200 User Guide5 Print the labels. The Status Monitor will automatically open and display information about prin

Designing and Printing LabelsKiaro! 200 User Guide 432 Cut the label by moving the cutter across the media while pressing the cutter lightly.3 Return

Designing and Printing Labels44 Kiaro! 200 User GuideUsing the Status MonitorViewing the Printer Status1 Open the Kiaro! 200 Status Monitor. You can a

Designing and Printing LabelsKiaro! 200 User Guide 45Viewing the Job Status and Cancelling Jobs1 Open the Kiaro! 200 Status Monitor. You can access th

Obtaining ServiceTo obtain warranted service, please contact QuickLabel Technical Support through one of the Factory Sales and Service Centers.Contac

Designing and Printing Labels46 Kiaro! 200 User GuideViewing Ink and Maintenance Cartridge Levels1 Open the Kiaro! 200 Status Monitor. You can access

Designing and Printing LabelsKiaro! 200 User Guide 472 Open the ink tank door.3 Push the upper unit release lever up to open the upper unit.4 Adjust t

Designing and Printing Labels48 Kiaro! 200 User Guide6 Close the upper unit and then close the ink tank door.7 Ensure the power switch [1] on the supp

Designing and Printing LabelsKiaro! 200 User Guide 49Loading MediaSome steps for loading media will differ slightly depending on the Kiaro! 200 model

Designing and Printing Labels50 Kiaro! 200 User Guide6 Reinstall the outer flange [4]. Refer to the information below to determine whether to tighten

Designing and Printing LabelsKiaro! 200 User Guide 519 Turn the power switch on the supply mandrel to the on position.10 Feed the media under the danc

Designing and Printing Labels52 Kiaro! 200 User Guide11 Adjust the input guide inside the upper unit. Press the green lever and slide the guide just b

Designing and Printing LabelsKiaro! 200 User Guide 5315 Position the media exit guide just before it contacts the media.Label media should be able to

Designing and Printing Labels54 Kiaro! 200 User Guide

Kiaro! 200 User Guide 554Kiaro! 200 Maintenance UtilityAbout the Maintenance UtilityThe Kiaro! 200 Maintenance Utility is installed during the driver

Ownership InformationCongratulations and thank you for your business. Your purchase of a QuickLabel digital label printer is an investment in producti

Kiaro! 200 Maintenance Utility56 Kiaro! 200 User Guide2 Choose the Printer Information tab.3 View the printer information.• Printer - This section pro

Kiaro! 200 Maintenance UtilityKiaro! 200 User Guide 576 Choose Send to Printer.A progress indicator will be displayed and the printer firmware will be

Kiaro! 200 Maintenance Utility58 Kiaro! 200 User GuidePosition TabUse the Position tab to adjust the vertical baseline, horizontal baseline, and stop

Kiaro! 200 Maintenance UtilityKiaro! 200 User Guide 594 Enter a vertical baseline value.In the following illustration, a label is exiting the printer.

Kiaro! 200 Maintenance Utility60 Kiaro! 200 User Guide4 Enter a horizontal baseline value.In the following illustration, a label is exiting the printe

Kiaro! 200 Maintenance UtilityKiaro! 200 User Guide 61Cleaning TabUse the Cleaning tab to clean the printheads, prepare the printer for transport, and

Kiaro! 200 Maintenance Utility62 Kiaro! 200 User Guide3 Choose whether to clean the left and/or right printhead.If there are print quality issues with

Kiaro! 200 Maintenance UtilityKiaro! 200 User Guide 634 Turn the printer power off and then back on to ensure the printer will not enter a sleeping st

Kiaro! 200 Maintenance Utility64 Kiaro! 200 User GuideTest Print TabUse the Test Print tab to print test patterns.Printing a Test Pattern1 Ensure that

Kiaro! 200 Maintenance UtilityKiaro! 200 User Guide 65Adjustments TabUse the Adjustments tab to set color registration and top-of-form adjustment opti

WEEE DirectiveEuropean Union (and EEA) only.These symbols indicate that this product is not to be disposed of with your household waste, according to

Kiaro! 200 Maintenance Utility66 Kiaro! 200 User Guide4 Choose Vertical Printhead Alignment. The Vertical Printhead Alignment window will open.This wi

Kiaro! 200 Maintenance UtilityKiaro! 200 User Guide 676 Use a magnifying glass or loupe to examine the pattern closely. Note if vertical adjustment is

Kiaro! 200 Maintenance Utility68 Kiaro! 200 User GuideThis procedure applies cumulative adjustments to the existing registration settings. It does not

Kiaro! 200 Maintenance UtilityKiaro! 200 User Guide 695 Choose Print Registration Pattern.6 Use a magnifying glass or loupe to examine the patterns cl

Kiaro! 200 Maintenance Utility70 Kiaro! 200 User Guide7 Adjust the horizontal (H) and vertical (V) registration of each color. Enter this adjustment f

Kiaro! 200 Maintenance UtilityKiaro! 200 User Guide 71Note: If accurate color registration cannot be achieved by these adjustments, you can use the R

Kiaro! 200 Maintenance Utility72 Kiaro! 200 User Guide3 Choose Manual Color Registration. The Color Registration window will open.4 Manual registratio

Kiaro! 200 Maintenance UtilityKiaro! 200 User Guide 735 Make head-to-head adjustments if necessary.• Vertical - Use this adjustment to move the left p

Kiaro! 200 Maintenance Utility74 Kiaro! 200 User Guide7 Adjust the horizontal and vertical registration of each color for the left and right printhead

Kiaro! 200 Maintenance UtilityKiaro! 200 User Guide 754 Choose Slant Adjustment. The Slant Adjustment window will open.5 Choose Print Slant Pattern.6

WEEE Compliance - India onlyThis product is not to be disposed of with your household waste, according to the e-waste (Management and Handling) Rules,

Kiaro! 200 Maintenance Utility76 Kiaro! 200 User Guide7 Adjust the slant of each color. Enter the best aligned values for both sides of the left (2) a

Kiaro! 200 Maintenance UtilityKiaro! 200 User Guide 774 Choose Missing Nozzle Adjustment. The Missing Nozzle Adjustment window will open.5 Choose Prin

Kiaro! 200 Maintenance Utility78 Kiaro! 200 User Guide6 Examine the pattern for missing lines within the grids. Note the locations of any missing line

Kiaro! 200 Maintenance UtilityKiaro! 200 User Guide 798 Enter an adjustment for each missing line.• Head - Select the color of the missing line and th

Kiaro! 200 Maintenance Utility80 Kiaro! 200 User GuideAdjusting the Top-of-Form ThresholdIf any of the following errors occur while using reflective m

Kiaro! 200 Maintenance UtilityKiaro! 200 User Guide 813 Choose TOF Threshold Adjustment. The Threshold Adjustment window will open.4 To read the inter

Kiaro! 200 Maintenance Utility82 Kiaro! 200 User Guide2 Launch the Kiaro! 200 Maintenance Utility.From the Windows Start Menu, choose Start > All P

Kiaro! 200 Maintenance UtilityKiaro! 200 User Guide 835 Choose Print Density Adjustment Pattern. A density pattern for each color will be printed. The

Kiaro! 200 Maintenance Utility84 Kiaro! 200 User GuideSystem Logs TabUse the System Logs tab to view the error history and save log files. It also pro

Kiaro! 200 Maintenance UtilityKiaro! 200 User Guide 85Saving Log Files1 Launch the Kiaro! 200 Maintenance Utility.From the Windows Start Menu, choose